Terms, Conditions, and Refunds
Effective October 1, 2024, if you cancel your registration in accordance with the terms outlined below, you will receive a full tuition refund, minus a $45 non-refundable credit card processing fee.
Terms and Conditions:
Courses will not be canceled due to weather. Participants are expected to be prepared for all weather conditions and are responsible for protecting themselves from the associated weather-related risks.
If you cancel at least 30 days prior to the course start date, you will receive a full refund, minus a $45 non-refundable credit card fee.
No refunds will be provided for cancellations made within 30 days of the course start date, and tuition cannot be applied to another course. Nevertheless, if a replacement participant is found, they may attend in your place at no extra cost.
Class sizes requirements are set by State Fire Training. We keep them small for tailored and focused training evolution. A minimum number of participants is necessary to ensure safety and effective teamwork. Last-minute cancellations jeopardize the course for other attendees and could result in the course cancellation.
If the course is canceled by the instructor, you will receive a full refund. Tower One Training will notify all registrants as early as possible but is not liable for any costs incurred by registrants prior to the course.
Requests to change payment methods after a credit card charge are subject to a 45$ non-refundable credit card fee.
If you have any questions please reach out to TowerOneTraining@gmail.com